Business Services & Consulting • West Chester Township, Ohio, United States
Guest Experience Lead - Hospitality & Team Growth
West Chester Township, Ohio, United StatesOn-sitePosted 1 day ago
Business Services & Consulting
About the Role
The Fresh Market in West Chester Township, OH is seeking a Guest Service Department Lead to support the Department Manager, coach the team, and ensure guests feel welcome while maintaining a polished store look. You’ll guide staff, solve issues, and uphold service standards.
You will help monitor schedules, enforce cash controls, and mentor employees in the manager’s absence, delivering the brand’s renowned hospitality and guest satisfaction.
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What You'll Do
The Fresh Market in West Chester Township, OH is seeking a Guest Service Department Lead to support the Department Manager, coach the team, and ensure guests feel welcome while maintaining a polished store look.
You’ll guide staff, solve issues, and uphold service standards.
You will help monitor schedules, enforce cash controls, and mentor employees in the manager’s absence, delivering the brand’s renowned hospitality and guest satisfaction.
