Finance & Banking • Baltimore, Maryland, United States
Inbound Member Experience Specialist
Baltimore, Maryland, United StatesOn-sitePosted 11 hours ago
Finance & Banking
About the Role
MECU Credit Union in downtown Baltimore is seeking an Account Services Representative I/II (Call Center) to handle inbound calls, provide information on products and services, and deliver excellent member service.
This full-time role requires strong phone and communication skills, with opportunities to cross-sell MECU products and resolve member issues. Training and electronic assessments are included; rotating Saturdays are required.
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What You'll Do
MECU Credit Union in downtown Baltimore is seeking an Account Services Representative I/II (Call Center) to handle inbound calls, provide information on products and services, and deliver excellent member service.
This full-time role requires strong phone and communication skills, with opportunities to cross-sell MECU products and resolve member issues.
Training and electronic assessments are included; rotating Saturdays are required.
