At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives.In the process of doing that, they grow, have fun, and develop lifelong skills.
In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day.If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.
Front Desk Reception
Pay: $15.50 - 17.50/hour DOE
Schedule: Full-Time & Part-Time Available (evenings, weekends and some holidays may be required) Touchmark on Saddle Drive is Helena's leading full-service senior living community, enriching the lives of residents and their families through exceptional service and hospitality.We are currently seeking a warm, professional, and dependable Front Desk Receptionist to be the welcoming face of our community.
Why You’ll Love This Role: • Be the first point of contact for residents, families, guests, and team members. • Create extraordinary first impressions by ensuring every visitor feels valued and welcomed. • Play a vital role in keeping our community safe, organized, and running smoothly.
What You’ll Do: • Greet and direct all visitors and callers with professionalism and warmth. • Answer phones promptly and assist residents, families, and staff with questions or needs. • Monitor emergency pendants and pull cords, ensuring quick responses when needed. • Perform security-related tasks such as perimeter door checks. • Support residents with newspaper deliveries and provide light assistance at the desk. • Keep the front desk and surrounding common areas clean and inviting. • Exhibit high level of competency regarding Disaster Manual, including emergency systems, nurse calls, alarms and detection, sprinklers, water/gas main locations, trouble alarms, etc.; • Escort emergency services personnel to location of emergency
What We’re Looking For: • High school diploma or equivalent. • At least one year of receptionist/concierge or service-oriented experience (hospitality or senior living preferred). • Excellent multitasking and organizational skills. • A calm, patient, and tactful demeanor when working with residents, families, and team members. • Working knowledge of Microsoft Suite, including Teams, Word, Excel and ability to use basic office equipment. • Commitment to Touchmark's values: Excellence, Teamwork, Hospitality, Integrity, and Compassion.
This is more than just a front desk job — it’s a chance to brighten someone’s day, make meaningful connections, and contribute to a welcoming community that feels like home
Benefits:
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.
That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes: • Paid time off (including holidays) • Health, dental, and vision insurance plans for employees and eligible dependents • Education assistance • Bonus and retirement plans • Health care, dependent care, and commuter Flexible Spending Accounts • Employee Resource Program • Supplemental insurance options Touchmark has over 2,400 team members and is a privately-owned company with a long history of success.Check us out at www.Touchmark.com.We’re growing.
Are you?