Overview

Company
LHH US
Location
Brunswick, Ohio, United States
Compensation
$60,000 - $65,000/year
Employment type
On-site
LHH US

Retail & E-commerce • Brunswick, Ohio, United States

Inside Sales Representative/Customer Service

Brunswick, Ohio, United States$60,000 – $65,000/yearOn-sitePosted 6 hours ago
Retail & E-commerce

About the Role

Job Type: Full-Time
Industry: Manufacturing / Steel Processing
Experience: Manufacturing Sales (Required) | Steel Industry (Required) | B2B Sales (Required)
The organization specializes in processing steel bar products through a variety of value-added services, including grinding, straightening, heat treating, polishing, and custom cutting. Their products support a wide range of industries, including construction, agriculture, manufacturing, industrial equipment, and medical applications.
Responsibilities
  • Develop new business through cold calling, prospecting, and responding to inbound inquiries.
  • Manage customer relationships and maintain a regular call schedule with existing accounts.
  • Respond to phone, email, and website inquiries from prospective customers.
  • Prepare accurate quotes by utilizing inventory information, production capabilities, and material sourcing resources.
  • Gather and document customer specifications to create purchase orders and work orders.
  • Follow up on quotations and sales opportunities to increase conversion rates.
  • Communicate pricing, lead times, terms, and service offerings to customers.
  • Collaborate closely with purchasing, customer service, and operations teams to meet customer requirements.
  • Provide market intelligence, customer feedback, and sales activity updates to management.
  • Support marketing initiatives and business development campaigns to identify and qualify new opportunities.
  • Submit weekly sales activity reports.
Qualifications
  • Minimum of 2 years of manufacturing sales experience.
  • Steel industry experience is required.
  • Previous business-to-business (B2B) sales experience required.
  • Experience selling steel bar products is preferred.
  • Working knowledge of steel products and manufacturing processes.
  • Strong verbal and written communication skills.
  • Excellent customer service and relationship-building abilities.
  • Strong problem-solving and organizational skills.
  • Ability to work independently while contributing to a team environment.
  • Goal-oriented with a strong drive to achieve sales objectives.
This opportunity offers the chance to join an established manufacturing organization and play a key role in driving continued growth and customer success.
Pay Details: $60,000.00 to $65,000.00 per year
Search managed by: Jenny Coyle
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What You'll Do

Develop new business through cold calling, prospecting, and responding to inbound inquiries.
Manage customer relationships and maintain a regular call schedule with existing accounts.
Respond to phone, email, and website inquiries from prospective customers.
Prepare accurate quotes by utilizing inventory information, production capabilities, and material sourcing resources.
Gather and document customer specifications to create purchase orders and work orders.
Follow up on quotations and sales opportunities to increase conversion rates.

Skills & Technologies

Retail & E-commerce