LHH is partnering with a growing organization in the Richmond area to identify a Logistics & Account Coordinator who thrives in a fast-paced operations environment. This position offers a blend of logistics coordination, order management, customer support, and account administration. The ideal candidate enjoys staying organized, managing multiple priorities, and serving as a key point of contact between customers, vendors, and internal teams.
This is an excellent opportunity for someone looking to build a career in supply chain, logistics, customer service, or account coordination while gaining exposure to daily operational activities that directly impact customer satisfaction and business performance.
Responsibilities
- Coordinate outbound shipments and assist with transportation scheduling to support on-time deliveries.
- Monitor incoming inventory and shipment activity, communicating updates and resolving delivery-related issues as they arise.
- Serve as a primary point of contact for customers regarding order status, product availability, and shipment timelines.
- Enter and maintain customer orders while ensuring accuracy throughout the fulfillment process.
- Support customer accounts by responding to inquiries, providing follow-up, and maintaining accurate account information.
- Track open orders, identify potential obstacles, and proactively communicate solutions.
- Maintain detailed records of orders, logistics activities, customer interactions, and shipment documentation.
- Generate reports related to inventory movement, order tracking, and account activity.
- Utilize project management and collaboration tools to organize workflows and task priorities.
- Partner with operations, sales, customer service, and logistics teams to support overall business goals.
- Contribute ideas and process improvements that enhance efficiency, service levels, and operational performance.
- Ensure deadlines are met while delivering a high level of customer support.
Requirements
- High school diploma or equivalent required.
- Previous experience in logistics, transportation, customer service, account coordination, order processing, supply chain, or a related field preferred.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Ability to learn new systems and software platforms quickly.
- Strong organizational and time management skills.
- Excellent attention to detail and accuracy.
- Effective verbal and written communication skills.
- Ability to manage competing priorities in a deadline-driven environment.
- Strong problem-solving and follow-up abilities.
- Comfortable working onsite in a team-oriented setting.
Preferred Qualifications
- Experience supporting customer accounts or coordinating product orders.
- Background working with logistics, inventory, shipping, or distribution activities.
- Familiarity with project management tools such as Asana or similar platforms.
- Experience preparing reports and maintaining operational documentation.
Job Information
Employment Type: Contract to Hire
Job Site Location: Richmond, CA
Work Arrangement: Fully Onsite
Schedule: Monday-Friday
Salary Range: $20.00-$24.00 per hour
Pay Details: $20.00 to $24.00 per hour
Search managed by: Kenneth Agojo
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
