Business Services & Consulting • Tysons, Virginia, United States
VP of Global Customer Services & AI Transformation
Tysons, Virginia, United StatesOn-sitePosted 9 hours ago
Business Services & Consulting
About the Role
Cvent, Inc. is seeking a seasoned senior leader to drive Customer Services strategy across our global organization. You will lead transformational programs, leverage AI-enabled processes, and align cross-functional teams to optimize customer outcomes and growth.
The role requires deep SaaS post-sales expertise, executive communication skills, and a track record of delivering measurable business impact at scale in a fast-paced, global environment.
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What You'll Do
Cvent, Inc.
is seeking a seasoned senior leader to drive Customer Services strategy across our global organization.
You will lead transformational programs, leverage AI-enabled processes, and align cross-functional teams to optimize customer outcomes and growth.
The role requires deep SaaS post-sales expertise, executive communication skills, and a track record of delivering measurable business impact at scale in a fast-paced, global environment.
