Seek Now is seeking a senior leader to drive Customer Success across its carrier portfolio. You will shape strategy, oversee teams, and partner with Operations, Product, and Sales to ensure retention, adoption, and long‑term value for customers. This remote role requires steering cross‑functional initiatives and delivering measurable outcomes.
The position emphasizes executive sponsorship of key relationships, plus governance of CS processes and metrics to maximize customer outcomes and growth.
#J-18808-Ljbffr
What You'll Do
Seek Now is seeking a senior leader to drive Customer Success across its carrier portfolio.
You will shape strategy, oversee teams, and partner with Operations, Product, and Sales to ensure retention, adoption, and long‑term value for customers.
This remote role requires steering cross‑functional initiatives and delivering measurable outcomes.
The position emphasizes executive sponsorship of key relationships, plus governance of CS processes and metrics to maximize customer outcomes and growth.
