Office Administrator / Intake Specialist – Keep Operations Running Smoothly with a Trusted Foundation Repair Company!
Job Overview
- Company Name: Childers Brothers Inc.
- Position Title: Office Administrator / Intake Specialist
- Pay Rate: $18–$20 per hour, based on experience + Performance Bonuses
- Location: Amarillo, TX (On-Site)
- Employment Type: Full-Time
- Schedule: Monday–Friday
- Industry: Residential & Commercial Foundation Repair
The Opportunity
Childers Brothers Inc. is seeking an organized, personable, and detail-oriented Office Administrator / Intake Specialist to join our team in Amarillo, TX!
In this role, you'll be an essential part of daily office operations, serving as a primary point of contact for customers, coordinating appointments, managing incoming inquiries, and ensuring important documentation is processed accurately.
We're looking for someone who enjoys helping people, can manage multiple administrative responsibilities, and takes pride in keeping an office running efficiently. Join a well-established company with over 50 years of experience in the foundation repair industry!
How You Will Make an Impact
- Answer incoming calls, respond to customer inquiries, and provide friendly, professional assistance.
- Manage customer intake by gathering project information, entering details into the CRM, and coordinating next steps.
- Schedule and confirm customer appointments while maintaining accurate calendars and records.
- Communicate with customers regarding upcoming appointments, project details, and general questions.
- Process completed job folders, contracts, payments, and other administrative documentation.
- Maintain accurate customer records and ensure information is properly organized within company systems.
- Assist leadership and office staff with daily administrative tasks and operational needs.
- Support communication between customers, office personnel, and field teams to ensure smooth coordination.
- Provide exceptional customer service while representing the Childers Brothers brand professionally.
Required Qualifications & Experience
- 2+ years of experience in office administration, customer service, scheduling, or a similar administrative role.
- High school diploma or GED.
- Proficiency in Microsoft Office, particularly Excel.
- Experience using CRM software or similar customer management systems.
- Strong communication skills with a friendly and professional phone presence.
- Excellent organizational skills, attention to detail, and ability to multitask.
- Ability to manage customer inquiries, appointments, and administrative responsibilities efficiently.
Preferred Qualifications
- Previous experience in construction, foundation repair, or a related industry.
- Experience operating multi-line phone systems and coordinating schedules.
- Familiarity with contract processing, digital documentation, and payment administration.
Compensation & Benefits
- $18–$20 per hour, based on experience.
- Performance-based bonuses.
- Weekly pay.
- Paid holidays, vacation, and sick leave.
- Retirement savings program.
- Aflac supplemental insurance.
- Full-time, Monday–Friday schedule.
About Childers Brothers Inc.
With over 50 years of experience, Childers Brothers Inc. has built a strong reputation in the foundation repair industry, providing dependable solutions for residential and commercial properties.
We take pride in our commitment to quality, customer satisfaction, and creating a supportive workplace where employees can build long-term careers.
If you're an organized administrative professional who enjoys helping customers and keeping daily operations on track, we'd love to hear from you! Apply today!
Learn more at https://www.childersleveling.com.
Equal Employment Opportunity
Childers Brothers Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military status, or any other characteristic protected by applicable law. Employment decisions are based on job-related qualifications and business needs.
