Technology & IT • San Francisco, California, United States
Head of Enterprise Customer Success & Growth
San Francisco, California, United StatesOn-sitePosted 12 hours ago
Technology & IT
About the Role
Notion is seeking an Enterprise Customer Success Leader to join the GTM team. You will define CS motions, drive adoption, retention, and expansion, and own strategy for your segment in a fast-growing, data-driven environment.
Lead a diverse CS team, build KPI/OKR systems, collaborate with Sales and Solutions Engineering to onboard customers, and translate feedback into product enhancements. This role requires seniority, strategic thinking, and a passion for scalable customer outcomes.
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What You'll Do
Notion is seeking an Enterprise Customer Success Leader to join the GTM team.
You will define CS motions, drive adoption, retention, and expansion, and own strategy for your segment in a fast-growing, data-driven environment.
Lead a diverse CS team, build KPI/OKR systems, collaborate with Sales and Solutions Engineering to onboard customers, and translate feedback into product enhancements.
This role requires seniority, strategic thinking, and a passion for scalable customer outcomes.
