Business Services & Consulting • Irvine, California, United States
SEW seeks a Director of Product / Customer Support to lead a global team delivering best-in-class support for a diverse, worldwide customer base. You will partner with Product Engineering to drive process improvements, set SLAs, and scale services while maintaining exceptional customer experiences across channels.
The role reports to the VP of Customer Success & Support and requires a hands-on leader who can navigate fast-paced, ambiguous environments and build strong stakeholder
#J-18808-Ljbffr