Client Partner VI – US

Not specified Full-time Not specified Operations

Job Description

• Recognized as an external thought leader within a strategic organization function or job discipline

  and requires broad and comprehensive expertise in leading-edge theories, techniques and/or

  technologies within own field

• Proactively identifies and solves problems that impact the management and direction of the

  business

• Contributes to the development of the organizational function strategy or product or business

  strategy

• Progression to this level is typically restricted on the basis of individual capabilities and business

  requirements

  towards a common goal, fostering trust within Rackspace and with external stakeholders.

  Key Responsibilities

  Lead account planning, forecasting, and governance for an assigned portfolio, ensuring alignment with client objectives and overall business strategy.

  Own and continuously assess overall account health to inform strategic decision-making, proactively mitigate renewal and churn risks, and drive sustainable revenue growth through targeted pipeline expansion.

  Deliver profitable growth by achieving ACV and TCV targets, maintain strong margin performance, and ensuring financial results align with account-level and portfolio-level objectives.

  outcomes, and the effective execution of active engagements.

• Orchestrate cross-functional teams, including GTM, Delivery, Commercial Architecture, and Offer Management to design and deliver high-value, client specific solutions.
• Serve as a leader within the market leadership team, contributing to portfolio strategy, industry positioning, and long-term growth planning for technology clients.
• Build and leverage strategic partnerships with internal stakeholders, external partners, and vendors to advance complex opportunities, support services-led sales motions, and participate in regional sales governance and deal review forums.
• Provide guidance, coaching, and oversight to consultants and project teams aligned to the account(s), fostering engagement, performance excellence, and retention.
• Ensure strong account controls and compliance across financial, contractual, administrative processes, including billing, receivables, and internal governance standards.
• Experience

  15+ years of experience in the field of role required

• Travel

  Occasional domestic/international travel, less than 50%

• Disclaimer

  The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job

• Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $207,957.00/year in our lowest geographic market up to 366,072.30 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace

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