Technology & IT • Columbia, Maryland, United States
Strategic Technical Account Manager (Gov/SaaS)
Columbia, Maryland, United StatesOn-sitePosted 10 hours ago
Technology & IT
About the Role
Forward Networks is seeking an experienced Technical Account Manager (TAM) to manage customer relationships and drive success across the platform for enterprise clients. You will understand customer goals and translate them into measurable value, leading onboarding and ongoing engagement across accounts.
You will partner with product, engineering, and sales teams to advocate for customers, monitor health metrics, and plan strategic growth initiatives while traveling as needed.
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What You'll Do
Forward Networks is seeking an experienced Technical Account Manager (TAM) to manage customer relationships and drive success across the platform for enterprise clients.
You will understand customer goals and translate them into measurable value, leading onboarding and ongoing engagement across accounts.
You will partner with product, engineering, and sales teams to advocate for customers, monitor health metrics, and plan strategic growth initiatives while traveling as needed.
