Business Services & Consulting • San Diego, California, United States
VP, Customer Growth & Experience Transformation
San Diego, California, United StatesOn-sitePosted 9 hours ago
Business Services & Consulting
About the Role
Intuit seeks a VP, Customer Success to lead a transformative, AI-enabled CS engine across TurboTax and Credit Karma in the US. You will link customer experience to business outcomes, influence product roadmaps without owning them, and drive retention and lifetime value at scale.
You will report to the SVP of Customer Success and operate at the Consumer Group's senior level. You will lead Credit Karma CX transformation, migrate CRM to Intuit's platform, and build year-round engagement to grow
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What You'll Do
Intuit seeks a VP, Customer Success to lead a transformative, AI-enabled CS engine across TurboTax and Credit Karma in the US.
You will link customer experience to business outcomes, influence product roadmaps without owning them, and drive retention and lifetime value at scale.
You will report to the SVP of Customer Success and operate at the Consumer Group's senior level.
You will lead Credit Karma CX transformation, migrate CRM to Intuit's platform, and build year-round engagement to grow #J-18808-Ljbffr
