Business Services & Consulting • New York, New York, United States
Harvey AI seeks a seasoned Customer Success Leader to scale a fast-growing practice serving enterprise law firms. You’ll manage a team of CSMs, shape engagement strategies, and partner with Sales, Product, and Legal Engineering to deliver measurable value.
You’ll report to the Head of Customer Success Majors, own retention and expansion across top accounts, and influence product direction with adoption insights in a rapidly evolving AI-enabled professional services space.
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