McLean, Virginia, United StatesPosted 20 hours ago
Technology & IT
About the Role
Appian is seeking a Customer Success Manager to act as a trusted advisor to elite organizations, guiding them through complex automated ecosystems powered by our AI-driven platform.
You will shape executive relationships, drive platform adoption, and mitigate risks to deliver consistent business value across enterprise accounts. The role requires deep SaaS/PaaS experience and a willingness to travel about 25% annually.
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What You'll Do
Appian is seeking a Customer Success Manager to act as a trusted advisor to elite organizations, guiding them through complex automated ecosystems powered by our AI-driven platform.
You will shape executive relationships, drive platform adoption, and mitigate risks to deliver consistent business value across enterprise accounts.
The role requires deep SaaS/PaaS experience and a willingness to travel about 25% annually.
