Technology & IT • San Francisco, California, United States
Global AI-Powered CX & Support Leader
San Francisco, California, United StatesOn-sitePosted 9 hours ago
Technology & IT
About the Role
Zendesk seeks a transformative leader to drive global AI-powered customer experience. You will govern an AI-first support model, manage a 300+ strong team, and partner across Product, Engineering, Sales, and Finance to elevate CX and commercial outcomes.
You will shape governance, knowledge operations, and premium offerings while leading a broad, hybrid global organization with significant travel. This is a senior, impact-driven role at Zendesk.
#J-18808-Ljbffr
What You'll Do
Zendesk seeks a transformative leader to drive global AI-powered customer experience.
You will govern an AI-first support model, manage a 300+ strong team, and partner across Product, Engineering, Sales, and Finance to elevate CX and commercial outcomes.
You will shape governance, knowledge operations, and premium offerings while leading a broad, hybrid global organization with significant travel.
